Security Policy
At The Remote Shop, your privacy and security are our top priority. We’re committed to protecting your personal information and ensuring a safe, trustworthy shopping experience from start to finish.
🔐 How We Protect Your Information
- Any sensitive information (such as credit card details) submitted through our website is encrypted and securely transmitted using industry-standard SSL technology.
- We only use verified and secure payment gateways to process your transactions.
- Access to your information is limited to trusted staff members who need it to fulfil your order or provide customer service.
📦 When We Share Your Information
We do not sell, rent, or share your information with any third parties — ever — except as necessary to fulfil your order.
For example:
- We may share your name and delivery address with trusted courier partners to deliver your order.
- We may provide your email address to our system providers for sending order confirmations or tracking links.
📧 Communication & Marketing
Unless you ask us not to, we may contact you via email in the future to share:
- Special promotions or sales
- New product launches
- Changes to our policies or services
You can opt out of marketing communications at any time.
⚙️ Your Control Over Your Data
You have full control over your personal information. You may contact us at any time to:
- See what data we have about you (if any)
- Correct or update any data we hold
- Request that we delete your data
- Express any concern about how we’re using your data
To request any of the above, simply email us at support@remoteshop.com.au or visit our Contact Page.
🚨 Concerns or Questions?
If you ever feel that we’re not meeting our obligations to protect your privacy or data, please contact us immediately. We’ll take your concerns seriously and resolve the matter promptly.